Certificates and other purchases on the Green Stream Software Site may be eligible for a refund for a period of time (in each case, the “Refund Period”). The applicable refund periods for certain products and services are described below. To receive a refund during the refund period, simply cancel enrollment from the course and the refund will be processed automatically. The refund will be credited to the payment account used for the purchase and may take up to two billing cycles to be processed. For more information, visit the Green Stream Software Help Center. If the applicable refund period for a purchase has passed but you believe a refund is required, please submit a support ticket via the Contact Us form.

Verified Certificate Track:
To receive a refund in respect of your enrollment in the Verified Certificate track of a course, you have a period of 14 days after payment or 14 days after your course starts (up to six months after your payment), whichever is later , during which you can withdraw or cancel enrollment from the course by clicking on the Cancel Enrollment link on the Learner Dashboard.

Vocational Education Courses:
To receive a refund in respect of your enrollment in a Vocational Education course, you have 2 days after payment or 2 days after the start of the course (up to six months after your payment) whichever is later to cancel enrollment from the course it happens. Clicking on the Cancel Enrollment link on the Learner Dashboard.

For more information about refund options (for example, changing to another course session), you should visit the Green Stream Software Help Center.

Coupon codes and other courses are subject to eligibility termination and any other conditions stated at the time of purchase.